Responsible Gaming
Gaming Should Be Entertainment
At Royal Reels, we believe that online casino gaming should be enjoyed as entertainment only. Gambling is not a way to earn money or solve financial problems. It should never be seen as a source of income. Always gamble within your means and only with money you can afford to lose.
If you find yourself gambling more than intended or experiencing negative consequences, please reach out for support immediately.
Age Verification
Royal Reels is strictly for players aged 18 years and over, or the legal gambling age in your jurisdiction under Australian law. We do not permit underage gambling in any form.
By accessing this website and participating in any gaming activities, you confirm that you are of legal age to gamble in Australia and that you meet all eligibility requirements.
Warning Signs of Problem Gambling
Do you experience any of the following? If yes, problem gambling may be affecting your life:
- Chasing losses by gambling with more money to recover what you've lost
- Hiding your gambling activities from family, friends, or partners
- Gambling with money intended for bills, rent, or essentials
- Gambling for longer periods than you intended
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money to gamble or pay off gambling debts
- Unsuccessful attempts to cut down or stop gambling
- Using gambling to escape problems or relieve stress
- Lying about the extent of your gambling activities
If you've ticked any of these boxes, help is available. Please don't hesitate to reach out to a support organisation.
Self-Help Tools & Limits
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit over a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're prepared to lose during a gaming session
- Reality Checks: Receive regular reminders during play about how much time and money you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gambling
Contact our Customer Support team to activate any of these tools. We're here to help you gamble responsibly.
Support Organisations & Resources
If you or someone you know needs help, the following organisations provide free, confidential support:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free counselling, information, and self-assessment tools for problem gambling
United Kingdom
- GamCare
Website: www.gamcare.org.uk
Support, information, and counselling for problem gamblers - GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Education and resources for responsible gambling in Canada
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
Information, referrals, and helpline (1-800-522-4700) for problem gambling
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Support and information on problem gambling in German
Need Help?
If you believe you have a gambling problem, please seek help immediately. Reaching out is a sign of strength, not weakness. The support organisations listed above are free, confidential, and staffed by trained professionals who understand problem gambling.
Remember: problem gambling is treatable, and recovery is possible. You don't have to face this alone.
Contact our Responsible Gaming team: If you need assistance setting deposit limits, loss limits, or self-exclusion options, our Customer Support team is available to help you 24/7.